Language Access Services & Translation

The Richland School District is committed to improving meaningful, two-way communication and promoting access to district programs, services and activities for students and parents with limited English proficiency (LEP) free of charge.

At a minimum, the district’s language access plan will incorporate the procedures that accompany this policy and address:
Parent Identification
The district will accurately and in a timely manner identify LEP parents and provide them information in a language they can understand regarding the language service resources available within the district.
Oral Interpretation
The district will take reasonable steps to provide LEP parents competent oral interpretation of materials or information about any program, service, and activity provided to non-LEP parents and to facilitate any interaction with district staff significant to the student’s education. The district will provide such services upon request of the LEP parent(s) and/or when it may be reasonably anticipated by District staff that such services will be necessary.
Written Translation
The district will provide a written translation of vital documents for each limited English proficient group that constitutes at least 5 percent of the district’s total parent population or 1,000 persons, whichever is less. For purposes of this policy, “vital documents” include, but are not limited to, those related to:
  • Registration, application, and selection;
  • Academic standards and student performance;
  • Safety, discipline, and conduct expectations;
  • Special education and related services, Section 504 information, and McKinney-Vento services;
  • Policies and procedures related to school attendance;
  • Requests for parent permission in activities or programs;
  • Opportunities for students or families to access school activities, programs, and services;
  • Student/parent handbook;
  • The district’s Language Access Plan and related services or resources available;
  • School closure information; and
  • Any other documents notifying parents of their rights under applicable state laws and/or containing information or forms related to consent or filing complaints under federal law, state law, or district policy.

If the district is unable to translate a vital document due to resource limitations, the district will still provide the information to parents in a language they can understand through competent oral interpretation.

Concerns or Complaints
If you have concerns about the school’s interpretation or translation services—or if you were not offered an interpreter or translation you needed—you have several options.
  1. Talk with your principal or a school employee you are comfortable with. A discussion with your school principal is often the best first step to address your concerns. Explain what happened, and let the principal know what they can do to help resolve the problem.
  2. Talk with Richland School District administration. You can also contact the school district to share your concerns. You can call the civil rights coordinator or the superintendent at the district office.
  3. Ask for help resolving your concerns. You may contact these agencies for more information about your rights or for assistance to resolve your concerns.
  4. File a complaint. To file a complaint, explain what happened in writing-in any language-and send it to the district by mail, email or hand delivery. Make sure to keep a copy for your records. 

More information bout your complaint options are online

Policies & Procedures

Notice of Translation

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